75% of our business is support. We get it.
Our call center is open 8 am to 8 pm Mon.-Fri. and 10 am to 2 pm Sat.-Sun.. We have at least one engineer on call 24/7.
…We know you need to talk.
At Blue Ridge InternetWorks we know that technology issues can be very pressing. They are on the top of your mind. So we have a staffed call center open from 8 am to 8 pm and we have an engineer on call 24/7 for emergencies.
We also offer Service Level Agreements that spell out our responsibilities to you as our customer. This is a pledge from us to you in writing in advance of our work. We stand by our performance.
You can call now or click on any of the Self-Help Options below. Whatever you prefer.
SELF-HELP OPTIONS
If you are unable to resolve the issues you have using the tools provided above, then please contact us using one of a variety of methods as detailed here.
REMOTE SUPPORT
Blue Ridge InternetWorks – Because it absolutely has to work.
