75% of our business is support. We get it.

Our call center is open 8 am to 8 pm Mon.-Fri. and 10 am to 2 pm Sat.-Sun.. We have at least one engineer on call 24/7.


We can use this for messages

…We know you need to talk.

Call Carrie

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At Blue Ridge InternetWorks we know that technology issues can be very pressing. They are on the top of your mind. So we have a staffed call center open from 8 am to 8 pm and we have an engineer on call 24/7 for emergencies.

We also offer Service Level Agreements that spell out our responsibilities to you as our customer. This is a pledge from us to you in writing in advance of our work. We stand by our performance.

You can call now or click on any of the Self-Help Options below. Whatever you prefer.


If you are unable to resolve the issues you have using the tools provided above, then please contact us using one of a variety of methods as detailed here.


Blue Ridge InternetWorks – Because it absolutely has to work.